StephC Posted March 16, 2022 Share Posted March 16, 2022 Has something changed with the search in hornbill? It doesn't like the hyphens in our servers/ devices now, but I'm sure it used to bring back results. For example - It does make it more difficult to bring back specific results. Link to comment Share on other sites More sharing options...
nasimg Posted March 16, 2022 Share Posted March 16, 2022 I'm getting reports of staff not able to find reference numbers that they say they could previously (using the global search) Nasim Link to comment Share on other sites More sharing options...
StephC Posted March 17, 2022 Author Share Posted March 17, 2022 Just to add, it seems to work if I put a space around the hyphen, but the device names don't have the space so doesn't really help our searching. Link to comment Share on other sites More sharing options...
James Ainsworth Posted March 17, 2022 Share Posted March 17, 2022 Thanks everyone for posting. Our development team have done some investigation and they believe that they may have found out why this is happening. They are continuing to work on this and I'll let you know if there is any update. 1 Link to comment Share on other sites More sharing options...
James Ainsworth Posted March 22, 2022 Share Posted March 22, 2022 HI @StephC Our development team have made a change that will correct the issue you are having with the dashes in the search. This will be made available as part of our standard updates to the platform. You should this in the release notes over the next couple of weeks. Link to comment Share on other sites More sharing options...
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