7oaks Posted April 27, 2020 Share Posted April 27, 2020 Could someone advise what the syntax is for Rule Expressions In System\Email\Routing Rules. Thank you Link to comment Share on other sites More sharing options...
Martyn Houghton Posted April 27, 2020 Share Posted April 27, 2020 @7oaks Might be worth looking at @Victor's FAQ post as a starting point. https://community.hornbill.com/topic/13777-routing-rules-do-not-process-emails/ Also if you expand the 'Rule Expression Syntax' and 'Special Functions' headings in the Wiki they give some additional information. https://wiki.hornbill.com/index.php/Email_Routing_Rules Here is an example from our system, the key thing to note is that routing rules apply to all mailboxes, so if you have multiple mailboxes worth putting the mailbox criteria. Also note we use a longer reference format, IDXIN00000000, so I would suspect the reference format would be different for you. Cheers Martyn 1 Link to comment Share on other sites More sharing options...
7oaks Posted April 27, 2020 Author Share Posted April 27, 2020 Thanks Martyn. If i was putting in multiple email addresses to exclude from logging automatically, are they divided by and? Link to comment Share on other sites More sharing options...
Martyn Houghton Posted April 27, 2020 Share Posted April 27, 2020 @7oaks You can use 'and' or you could use the 'NOT IN ('email1','email2')' expression format. Cheers Martyn Link to comment Share on other sites More sharing options...
7oaks Posted April 28, 2020 Author Share Posted April 28, 2020 Excellent thanks Martyn, much appreciated. Link to comment Share on other sites More sharing options...
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