Email notification for calls coming off hold

[chriscorcoran]

I know it’s a topic that has come up before, but I'm not sure it was ever resolved, maybe it was with sub status. I'm looking for the email notification when a call comes off hold. I know it was working as I have setup a template for stop the clock some time ago, but I can’t see where to activate it again.

Any ideas?

[Michael Sharp]

@chriscorcoran we would like to see this too but would prefer it as a notification please +1