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Allow searching for resolution texts


HHH
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The Search Bar searches in the following fields

  • Request ID
  • Summary
  • Description
  • External Reference Number

A great enhancement would be to also search in request resolution texts.
It's often you have a hunch you have seen the issue before and then had a great resolution text but can't remember it exactly. Being able to search resolutions for keywords would really help in this case.



 

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