Jump to content

Tags on requests


chrisnutt
 Share

Recommended Posts

Hi,

I'm trying to find a way to break down a large list of open requests comprised of incidents, Service Requests, Problems etc.

It would be really useful to quickly add tags to tickets to help join things together quickly. Meta tags or hash tags type things...

Does that functionality exist? I've not been able to find anything.

Thanks

Chris

Link to comment
Share on other sites

@chrisnutt

There is no current built in functionality, hence the enhancement request below. The way we looked to get around it was to use one of the custom fields and added a checkbox set to it of labels/tags we would want to use. You can then have this custom field in your request list view and filter on it.

Cheers

Martyn

 

Link to comment
Share on other sites

  • 1 month later...

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

×
×
  • Create New...