Stephen.whittle Posted September 18, 2019 Share Posted September 18, 2019 We are soon going live with a new Hornbill instance and would like to have a customised domain name instead of the service.hornbill.com/instance_name URL. I have seen from legacy posts on the forum that there are some reverse proxy options but we wanted this to work when staff are accessing the service portal from devices not on the corporate network IE smartphone on 4g networks. Has anyone achieved this? Is this something Hornbill offer as the owner of the domain name or have people done some funky forwarding with CNAME records etc? Link to comment Share on other sites More sharing options...
Steven Boardman Posted September 18, 2019 Share Posted September 18, 2019 Hi @Stephen.whittle there is some content on the wiki if this helps: https://wiki.hornbill.com/index.php/Custom_Domain_using_Reverse_Proxy Link to comment Share on other sites More sharing options...
Martyn Houghton Posted September 19, 2019 Share Posted September 19, 2019 @Stephen.whittle We done this for the Customer Portal, using Apache Web Server proxy facilities, which is published externally. The key thing to note is that you will need multiple matching endpoints, i.e. service.xxxxxxxxxx/<instance_name> and api.xxxxxxxxxxx/<instance_name> Let me know if you want any more info. Cheers Martyn 1 Link to comment Share on other sites More sharing options...
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