Cizzling Posted February 19, 2019 Share Posted February 19, 2019 We are working with external customers and some of them may have 20 or more tickets open at any time. We now get a complaints because when they go to the portal to check status they cannot see which tickets have been updated. For this reason we would really appreciate if the column for last updated date could be visible and possible to sort on in the Customer Portal. Link to comment Share on other sites More sharing options...
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