export categories

[chriscorcoran]

I'm after a way of exporting all the categories and sub categories of a service, is this possible?

 

Thanks

Chris

[Steven Boardman]

@chriscorcoran I am not sure there is an option to export the categories for a given service - in effect you are just applying a filter or starting point on your category tree when you configure this in your service > request configuration, and you can apply this differently for each request type under each service.

What you can do in the admin console is export your categories (profiles) and tally these to your starting point / branch of the category tree that you have set under each service > request configuration.

Steve