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Emails not coming through into Mailbox


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@Richard Williams

There is a wiki page here: https://wiki.hornbill.com/index.php/Shared_Mailboxes

1) In Hornbill Administration go to System -> Email -> Shared Mailboxes

2) Select the shared mailbox with the issue

3) Select Inbound Mail Services tab

4) Click on the pop or imap service and in the dialogue you can change the username and password, there is also a test button that should verify the credentials.
Screen Shot 2018-08-08 at 13.09.52.png
Kind Regards

Trevor Killick

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