Shamaila.Yousaf Posted December 14, 2017 Share Posted December 14, 2017 Error Code 1 - Could not connect to Server. Occurs for us all our end. Please assist. Link to comment Share on other sites More sharing options...
Shamaila.Yousaf Posted December 14, 2017 Author Share Posted December 14, 2017 We are now able to get back in. Thanks for looking at this @Ehsan& Team. Regards Sxx Link to comment Share on other sites More sharing options...
Victor Posted December 14, 2017 Share Posted December 14, 2017 @shamaila.yousaf there was an issue with one of the resources servicing your instance which cause the service disruption. We have fixed this now so all should be ok now. We are investigating the root cause of the issue and update as soon as we have more information on this. Apologies for the inconveniences caused. 1 Link to comment Share on other sites More sharing options...
nasimg Posted December 14, 2017 Share Posted December 14, 2017 @Victor I'm getting reports of the same error but its not stopping us working (I saw it when looking at a request list with 207 tickets) approx 11:03 Seems ok now but appreciate if you can check our instance Nasim Link to comment Share on other sites More sharing options...
Victor Posted December 14, 2017 Share Posted December 14, 2017 @nasimg we are looking into your instance to identify any potential issue. We'll update you once we have more information about this. Link to comment Share on other sites More sharing options...
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