Martyn Houghton Posted October 6, 2017 Share Posted October 6, 2017 The filter on Request List screen does not search External Reference column. It is included in the Global Request Search, but not the filter when you are in Request List itself. It would be useful to be able to have this included in the filter as sometimes customers will quote their reference and not ours. Cheers Martyn Link to comment Share on other sites More sharing options...
ArmandoDM Posted October 6, 2017 Share Posted October 6, 2017 Hi @Martyn Houghton I will report this to the dev team, if this property can be added to the quick search filter. Regards Armando Link to comment Share on other sites More sharing options...
Martyn Houghton Posted October 6, 2017 Author Share Posted October 6, 2017 @ArmandoDM Thanks for the quick reply. Hopefully, it is something that can be easily added. Cheers Martyn Link to comment Share on other sites More sharing options...
ArmandoDM Posted October 20, 2017 Share Posted October 20, 2017 Hi @Martyn Houghton, the enhancement to filter the request list by External Reference has been completed and it will be available in the next version of Service Manager. Regards Armando Link to comment Share on other sites More sharing options...
Martyn Houghton Posted October 23, 2017 Author Share Posted October 23, 2017 @ArmandoDM Thanks for moving this forward. Cheers Martyn Link to comment Share on other sites More sharing options...
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