Tina.Lapere Posted March 3, 2017 Share Posted March 3, 2017 Hi I've noticed that sometimes when I'm viewing a call I seem to be left with part of a box at the top of the screen (left hand side). Both myself and my colleagues get this crop up occasionally. Has anyone else experienced this? Thanks Tina Box at the top.docx Link to comment Share on other sites More sharing options...
Guest Posted March 3, 2017 Share Posted March 3, 2017 Hi Tina This issue was reported and fixed a few weeks ago. I noticed that you have not updated your system for a while. Is it possible for you to run the latest update and let us know if this box disappears for you. Thanks Pamela Link to comment Share on other sites More sharing options...
Tina.Lapere Posted March 3, 2017 Author Share Posted March 3, 2017 Hi Pamela, I'm waiting for the issue from the latest release (requests opening in a new tab) to be resolved before I update. I shall check again next week for an update. Thanks Tina Link to comment Share on other sites More sharing options...
nasimg Posted March 6, 2017 Share Posted March 6, 2017 We noticed this issue a while back and I haven't seen it in a while, possibly as we are running build 920. I think its related to the Harry Hornbill System Notifications - if you view these that may stop that box (as a workaround). Link to comment Share on other sites More sharing options...
Victor Posted March 6, 2017 Share Posted March 6, 2017 @nasimg @Tina.Lapere this was a defect in Service Manager, indeed related to notifications - no workaround though... Permanently fixed in build 918 onward. Link to comment Share on other sites More sharing options...
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