[Employee Portal Markups]

sure @Miro - how do i PM you? not done this before

[Employee Portal Markups]

thanks @Daniel Dekel - happy to send across some examples but the first image does show this

[Employee Portal Markups]

@Daniel Dekel - this is within the employee portal view. when users raises tickets, all the labels are not in alignment with the questions.

[Rename some default heading in the portal]

That is good to hear, when is this going to be released? @Daniel Dekel

[Rename some default heading in the portal]

Is there anyway that we can rename some of the below headers on the employee portal:

i want to rename details to SLAs

 

[Full Description missing from Employee portal view]

Hello,

 

For some reason within the port, it cuts off some of my description about the service they can choose, how can we get the system to display all the information?

below is what i can see

 

below is the full description:

 

[Error - unable to load the service request details]

@Daniel Dekel - afraid not.

I get this:

 

 

seems very random and intermittent. 

[Error - unable to load the service request details]

Randomly I get the below error when i try to open up some services:

 

 

Yodit was viewing my screen when she saw this as well. can this be looked into?

 

Clicking on cancel or back and then re-open the service fixes his issue

[Hide Label from appearing in questions]

Hello

 

what setting do I need to enable to be able to hide my labels from appear in the question section within a ticket?

[Employee Portal Markups]

I have noticed that each time i add in a label which is followed by a questions, the label and question do not line up which makes it look abit odd:

 

 

how can these line up correctly? 

[Employee Portal - Page rendering issue]

all sorted now.

[Employee Portal - Page rendering issue]

I have added a 10th catalogue item and it has messed up the view on the employee portal. all of a sudden it has added loads of white space whcih looks awful;

If i was to only have 9, the view looks like this:

 

why is this happening? 

[Employee Portal - Wasted space]

thanks @Daniel Dekel, not 100% sure what you mean. I am happy with the size of the widgets, but the box should really auto size so that it only displays the correct area. In my opinion, there is too much white space which is empty.

[Employee Portal - Wasted space]

I am building my new employee portal and i have noticed that there is loads of wasted white space. I know I can change the layout but if I do not want to have the large icons, how can i get the box to auto fit?

 

[Custom Icons]

Hi @James Ainsworth, jumping in here as my post has been merged. Some of these icons wound be SVG or it would be good to have the same ability to add an image as we can when we create an organisation. I know there is the option there to add an image which is then auto-scaled. 

[Custom Icons]

Hello, I know I asked his over a year ago at my previous company, but when will we have the ability to add our own custom images for the service portfolio icons on the service.hornbill... self service portal?