Hi,
We have business process that we want to send an email based on the priority of the incident, if it's a P1 then email XYZ@123.com, however I cant seem to be able to get the decision to recognise the fact that a P1 has been selected? I've attached a screen shot of the BPM.
Hopefully its something obvious but any help would be appreciated.
BPM - Email P1.docx