Harry Hornbill
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Posts posted by Harry Hornbill
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Hello everyone,
The latest update of Service Manager (3053) has been released to live.
The change log for this update is as follows:
New- added BPM operation 'Requests->Suspend->Wait for Custom Field' {CH00181144}
- added new BPM operation "Requests->suspend->Wait for request urgency"
- added new BPM operation "Requests->suspend->Wait for request impact"
- The BPM operation to update the general property 'Availability State' on the assets linked to a request is not working as expected {PM00181660}
- Request list charts returning incorrect data when grouping results by 'Created By' {PM00181648}
- Request list Chart set to display the requests raised in the week do not return the expected results {PM00181613}
- Incorrect Used By and Owned By values when creating or updating an asset within a workflow {PM00181542}
- Unable to link an asset to a request under a specific scenario {PM00181492}
- Showing a warning instead of loading icon when creating a routing rule template
- intelligent capture Asset node missing classes {PM00181295}
- Take Ownership button not showing when the request is already assigned to a member of my team {PM00181269}
- Request List Chart Drill down into response/resolution met data does not filter the request list correctly {PM00176478}
- missing activities on calendar {PM00181178}
- Requests timers may not be correctly resumed when request is taken off hold following customer update on portal {PM00179405}
- Response Timer is not marked when BPM is actioned by a basic user in employee portal {PM00181092}
- card on board showing incorrect owner {PM00181109}
- Custom fields in Request associated with Custom button and Autotask are not updated without page refresh {PM00181052}
- Tooltip showing the description of an asset property is cut off on small screens {PM00176242}
- 'Make me Owner' button on Request List Views - Shared Views - Manage does not update the chart owner {PM00180983}
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Hello everyone,
The latest update of ITOM Packages (134) has been released to live.
The change log for this update is as follows:
Change- IT Automations for AD User Management. Updated the Reset Password operation to support the ChangePasswordAtLogon attribute.
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Hello everyone,
The latest update of Hornbill Core UI (2137) has been released to live.
The change log for this update is as follows:
New- Clicking on an error message will popup an advanced form if additional info is available
- Admin - Intelligent Capture - Flow can be tested before it is published
- SSO Profile List and SSO Profile pages now include a Last Used On date/time field that shows the last date/time the profile was used to authenthenticate a login
- Preview UI - Email view - added option to open email in full view
Change
- Employee Portal - The gap between two link items is now the same as the other items/sections
- Style Change - Updated the font to use the OS and browser defaults
- Admin - Security - SSO Profiles:only enable realm option if serviceFeature allows it
- Reset the time list in the calendar popup
Fix
- New UI - Contact List View - not visible for all customers
- Admin - Adv -Analytics - Measure List: View content area not scrolling properly
- New UI - Global Search sometimes displays two inputs at the same time
- New UI - Email Composer - was not possible to upload multiple attachments at once
- New UI - Email Composer - wasn't possible to remove replied content
- New UI - Email Composer - Font selector was not working
- Admin - Platform Config - Org Structure: Child organisation tab count and paging broken.
- New UI - Email Composer - Not possible to send message with CC or BCC only
- New UI - Email Composer - Sometimes templates were not applied
- New UI - Email List - counters in folders were not updated
- Admin - Users: Unable to clear middle name field from user profile
- Email Composer - missing quote button in new UI
- Admin - Basic User Mode: Clicking on profile link shows blank page. Have to navigate back to home and back again to display.
- Email composer - snippets were not insert at cursor position
- Admin - Intelligent Capture: Unable to delete a capture
- New UI - Contacts View - Filter did not perform correctly
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Hello everyone,
The latest update of ITOM Packages (133) has been released to live.
The change log for this update is as follows:
Fix- IT Automations for Active Directory, Dynatrace, ECM, Exchange, Hyper-V, Rapid7, Rundeck and VMWare. Fixed issue where arguments were not always being passed correctly from these packages.
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Hello everyone,
The latest update of Hornbill Core (336) has been released to live.
The change log for this update is as follows:
Change- New UI - Global Search now opens expanded by default. It can still be compressed and saved as it was previously
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Hello everyone,
The latest update of Host Controller (2943) has been released to live.
The change log for this update is as follows:
Change- Removed EspMediaConverterService from ESPHC deployment package
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Hello everyone,
The latest update of iBridge Content Pack (673) has been released to live.
The change log for this update is as follows:
New- Cloud Automations for Aha! - Updated the Ideas > Create operation to support the setting of custom field values.
- Cloud Automations for Aha! - New operation to support the creation of Comments against Ideas.
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Hello everyone,
The latest update of Hornbill Core (333) has been released to live.
The change log for this update is as follows:
Change- Small backend improvements
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Hello everyone,
The latest update of Hornbill Core UI (2120) has been released to live.
The change log for this update is as follows:
Change- Admin - Apps - Tools - Entity Explorer: only show entity explorer nav item for those apps that have it enabled.
- Preview UI - Set switch date - April the 2nd - No more option to revert once switched
Fix
- New UI - Email Compose - Recipients Selector not showing Last Name
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Hello everyone,
The latest update of Host Controller (2942) has been released to live.
The change log for this update is as follows:
Change- Marked EspMediaConverterService service as deprecated
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Hello everyone,
The latest update of ESP (3864) has been released to live.
The change log for this update is as follows:
New- Direct outbound email message router is now able to flag messages that contain multiple recipients as "Partially" delivered, accounting for the fact that some recipients my have been delivered while others may have failed to deliver.
Fix
- Direct outbound mail router was not correctly flagging the message state based on success or failed message delivery
- Intelligent Capture validation now requires any decision note to have at least two exit points for it to be considered valid.
- Date/Time fields in entity email templates were not being correctly prefixed when referencing related entity records
- Employee Portal - Layout of Link Widget was not using correct padding and margins and search widget was not showing correct size when 2 columns ( https://community.hornbill.com/topic/26209-search-widget-is-a-different-height-to-other-widgets/ )
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Hello everyone,
The latest update of Hornbill Core UI (2118) has been released to live.
The change log for this update is as follows:
New- Employee Portal - Allow copying a widget from one page to another page
- ADMIN - Workflow - Intelligent Capture - Editor: Branch nodes validation must have at least 2 exit connections
- Admin - Platform - Email - Direct Outbound: Added search functionality so can search messages list. (requires server 3864)
- Admin - Email Templates - Editor: Add search functionality to variables combo box.
- Admin - Email Templates: Templates are now managed in each application that supports them (under customize)
- Add a confirm dialog when deleting a custom button
- New UI - Email composer - when applying template skipping empty subject
- New UI - Workspace View - Sorted the owner at the top at the members list.
- Admin : Cut down admin ui initialisation calls.
- Admin - Adv Analytics - Measures: Setting date range columns to empty causes error.
- New UI - Email client - Hiding compose button when no send address assigned to current mailbox
- Showing error message to external approve task when task was already completed
- New UI - Email composer - added missing tooltips to custom buttons in email editor and snippets editor, removed debug info left by mistake in the template editor, added missing font selector to templates
- New UI - BPM-HUD - when being updated by server event sometimes could fail
- Admin - Customize - Intelligent Capture - Editor: After drawing connection between nodes sometimes validator doesn't recognise new connection.
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Hello everyone,
The latest update of ITOM (85) has been released to live.
The change log for this update is as follows:
Change- Rework ITOM navigation so does not depend on old admin appOptions and sysSettings
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Hello everyone,
The latest update of ESP (3860) has been released to live.
The change log for this update is as follows:
New- Direct outbound message get, list and search API's have been extended to include the sent rfc822 message headers for a message
- Direct outbound message search has been extended to facilitate searching for message by message ID
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Hello everyone,
The latest update of iBridge Content Pack (671) has been released to live.
The change log for this update is as follows:
New- Utilities - Get Current Timestamp: additional function has been added to allow users to get a timestamp for the current date or date entered.
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Hello everyone,
The latest update of iBridge Content Pack (670) has been released to live.
The change log for this update is as follows:
Change- Hornbill Log New Requests: Removal of the ability to add multiple assets.
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Hello everyone,
The latest update of iBridge Content Pack (669) has been released to live.
The change log for this update is as follows:
Fix- Hornbill Log New Request: all functions have been issued a fix affecting asset id's passed in a request.
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Hello everyone,
The latest update of ESP (3858) has been released to live.
The change log for this update is as follows:
Fix- It was possible to get metadata and source code scripts via WebDAV when in production mode, this is neither required or desirable, so checks have been added to restrict this.
- Resolved a problem where OpenAI query API was timing out after 60 seconds when waiting for streaming result completion.
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Hello everyone,
The latest update of Hornbill Core (330) has been released to live.
The change log for this update is as follows:
New- Added new backend functionality for page manager tree
- Added backend functionality for Profile->Direct Reports
- added transalations for admin ui external contacts and companies
- Various backend improvements
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Hello everyone,
The latest update of Hornbill Mobile Catalog (219) has been released to live.
The change log for this update is as follows:
Fix- Intelligent Capture - preparation for future server update
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Hello everyone,
The latest update of Customer Portal (131) has been released to live.
The change log for this update is as follows:
Fix- Intelligent Capture - preparation for future server update
- Inteligent Capture - update for the new platform build
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Hello everyone,
The latest update of Hornbill Core UI (2112) has been released to live.
The change log for this update is as follows:
New- Admin - Platform Conf - Guest Access - Companies: Add contacts list for company
- Admin - Platform Conf - Guest Access: Added external companies list management
- Template files other than .csv were not being copied from the source folder and included in the build, this meant for newly added XLSX based templates they were not being deployed.
- Admin - Platform Conf - Data - Profile Codes: fix import delete flag not registering.
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Hello everyone,
The latest update of Hornbill Customer Manager (362) has been released to live.
The change log for this update is as follows:
Fix- potential style issue when using inline commands to insert contacts or organisation to a post
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Hello everyone,
The latest update of Board Manager (382) has been released to live.
The change log for this update is as follows:
Fix- Improvements to drag and drop functionality to make it more rebust when performing lots of operations
New Update: User Import - Azure Utility (v4.2.1)
in Announcements
Posted
The latest update of User Import - Azure Utility (v4.2.1) has been released to live and is now available for download on GitHub.
The change log for this update is as follows:
Fixed