ljbrown Posted August 3, 2016 Share Posted August 3, 2016 We’re looking to possibly go live with the change management process within our Service Manager system but need to complete testing/configuration of the other elements before a complete switchover for all of our incident management etc. If we’re to do this however, we’d still need to run the data clear down utility after our testing is complete, would it be possible for a custom reset script to be provided so that it clears everything from the system with the exception of anything relating to Change Requests and its corresponding calendar? We’re just exploring options at the moment so if you could please let me know what may be possible it would be greatly appreciated. Link to comment Share on other sites More sharing options...
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