Connections options not appearing

[Martyn Houghton]

Title should read Connections option not appearing, Should have had my cup of tea prior to posting.

We seem to have an issue with connections button not appearing on incidents we have logged as new incidents or data transferred vie the SW Call Importer.

I have checked the Service settings and these appear correct.

Is there something else I missing in terms of setup?

We are currently on SM 2.25

Cheers

Martyn

[Steven Boardman]

Hi Martyn

Thanks for reporting this.

The issue was reported by another customer, and has been fixed and will be released to live in SM 2.26 in the next couple of days.

Regards

Steve

[Martyn Houghton]

Steve

Thanks for fast reply.

Cheers

Martyn

[Martyn Houghton]

Steve

Just to confirmed that has indeed been fixed following us apply Service Manager v2.26.

Cheers

Martyn