Martyn Houghton Posted May 25, 2016 Share Posted May 25, 2016 Title should read Connections option not appearing, Should have had my cup of tea prior to posting. We seem to have an issue with connections button not appearing on incidents we have logged as new incidents or data transferred vie the SW Call Importer. I have checked the Service settings and these appear correct. Is there something else I missing in terms of setup? We are currently on SM 2.25 Cheers Martyn Link to comment Share on other sites More sharing options...
Steven Boardman Posted May 25, 2016 Share Posted May 25, 2016 Hi Martyn Thanks for reporting this. The issue was reported by another customer, and has been fixed and will be released to live in SM 2.26 in the next couple of days. Regards Steve 1 Link to comment Share on other sites More sharing options...
Martyn Houghton Posted May 25, 2016 Author Share Posted May 25, 2016 Steve Thanks for fast reply. Cheers Martyn Link to comment Share on other sites More sharing options...
Martyn Houghton Posted May 26, 2016 Author Share Posted May 26, 2016 Steve Just to confirmed that has indeed been fixed following us apply Service Manager v2.26. Cheers Martyn Link to comment Share on other sites More sharing options...
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