Jump to content

When viewing a shared list view if you try to use the icons to just view a particular request type shows my request instead?


Recommended Posts

Hi all

I noticed today that if I load a tailored request list view for another team, then hit the Incident only button it then shows incidents assigned to me rather than incidents in the displayed data list. Is this expected?

Image below shows the list loaded and the Incident button I am referring to - when hitting show incidents it then just shows me incidents assigned to me whereas I was expecting to just see incidents in the displayed data list - is this expected behaviour?

image.thumb.png.42c84a3155cce5ea876c9657054a400f.png

 

image.thumb.png.8dddda7a8d3611cdf33ddcf2438036aa.png

Many thanks !

Link to comment
Share on other sites

Hi Adrian,

Yes, this is expected behaviour.  You either use a View or you use the request type filters, but not both at the same time.  Only the quick filter on the far left works with the currently selected View.  

  • Like 1
Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...