When viewing a shared list view if you try to use the icons to just view a particular request type shows my request instead?

[Adrian Simpkins]

Hi all

I noticed today that if I load a tailored request list view for another team, then hit the Incident only button it then shows incidents assigned to me rather than incidents in the displayed data list. Is this expected?

Image below shows the list loaded and the Incident button I am referring to - when hitting show incidents it then just shows me incidents assigned to me whereas I was expecting to just see incidents in the displayed data list - is this expected behaviour?

 

Many thanks !

[James Ainsworth]

Hi Adrian,

Yes, this is expected behaviour.  You either use a View or you use the request type filters, but not both at the same time.  Only the quick filter on the far left works with the currently selected View.  

[Adrian Simpkins]

Perfect, thanks for clarifying James !