davidrb84 Posted April 3, 2024 Posted April 3, 2024 Hi, Does anyone have any info on the types/sizes of the customer fields in the services table? i.e. h_itsm_services there appears to be h_custom_a - h_custom_f. A little trial and error makes me think 100 characters of text. Does anyone know any different. Related to that, is there any info on if markdown, html, or anything is supported for the Service Description, when being rendered on the Company Home?
Steve Giller Posted April 3, 2024 Posted April 3, 2024 The Database Schema Viewer under the Entity Explorer within the Service Manager admin area will have all of the information for the fields in the table.
davidrb84 Posted April 3, 2024 Author Posted April 3, 2024 Thanks Steve, for anyone finding this later, it seems you need some quite specific roles to see these, linked below. https://docs.hornbill.com/esp-config/advanced-tools-and-settings/entity-explorer
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