Estie Posted March 27, 2024 Posted March 27, 2024 Hi We have identified a large number of assets where the Order number has been entered into the Invoice number and vice versa. I would like to know if there is a way we can switch the contents of these fields around. I have tried using an autotask to update these asset fields by adding the field variables, however that does not seem to work and the asset does not get updated at all. When I initially tried the autotask I was asked to add a request ID and an Asset ID. However there is no request ID. Here is the Autotask setup - am I doing something wrong or is this best done another way? Thanks
Steve Giller Posted March 27, 2024 Posted March 27, 2024 This is a Request Entity - it's designed to update Assets linked to a specific Request: There isn't currently an "Update Asset" node that operates from the Asset Entity itself. 1
Estie Posted March 28, 2024 Author Posted March 28, 2024 Can this be marked as an enhancement please?
Steve Giller Posted March 28, 2024 Posted March 28, 2024 1 hour ago, Estie said: Can this be marked as an enhancement please? I think it's the same as this one.
Steve Giller Posted April 1, 2024 Posted April 1, 2024 On 28/03/2024 at 18:30, Estie said: It is more like these True, but that's just asking the same question in a different way.
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