Martyn Houghton Posted March 7 Share Posted March 7 Linked to the post for the Customer Portal (link below) about accessibility, can you advise of any testing and design you have undertaken with make Live Chat workable with assistive technologies such as screen readers etc? Cheers Martyn Link to comment Share on other sites More sharing options...
Gerry Posted March 7 Share Posted March 7 @Martyn Houghton I do not have the answer here, but I wanted to clarify, are you talking about "agent-side" or "customer-side" of LiveChat? Gerry Link to comment Share on other sites More sharing options...
Martyn Houghton Posted March 7 Author Share Posted March 7 @Gerry Both items relate to the customer side. We are being asked questions in tenders from public sector bodies about the accessibility of the Service Desk Portal which is made up of the Customer Portal and Live Chat on the former. Cheers Martyn Link to comment Share on other sites More sharing options...
Gerry Posted March 7 Share Posted March 7 @Martyn Houghton Thanks for the clarification, I will discuss internally. Gerry 1 Link to comment Share on other sites More sharing options...
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