Change Management Board- How can I get the Cancelled changes from the Board?

[Sahana. Shenoy]

Hi , @TrevorHarris, @Steve Giller

I have come across multiple discussion threads, while searching for Change Management Board topics. 

In particular Changes which are logged for testing purpose, or which could have been cancelled at a later stage for multiple different reasons, all these changes get stuck at specific lanes in the Change Board. So, do we have to keep a decision to check at every different nodes for the status check and then if cancelled Remove the card from Board using the removeCard operation?

Or Is there any better way to achieve this? Like move Cards from lane to lane (Manually) directly from the Change/Problem Board? Please suggest.

Regards,

Sahana

 

[Steve Giller]

58 minutes ago, Sahana. Shenoy said:

Or Is there any better way to achieve this? Like move Cards from lane to lane (Manually) directly from the Change/Problem Board? Please suggest.

At the simplest level, adding a Waste Bin lane to the Board would simplify manually removing Cards that are attached to Cancelled Requests.

[Sahana. Shenoy]

Thanks @Steve Giller

[Berto2002]

This is one of the reasons we restrict the option to "cancel" to admins; you have to remember to remove from the board.

Of course you can build-in workflow to allow analysts to cancel changes themselves; whereupon you can include nodes to move the card to a cancelled lane.