Outage across multiple platforms

[MacLean Ferguson]

We're experiencing an outage and it looks like out support portal and the status.Hornbill are all down for us here. Is this a known issue?

 

@James Ainsworth

[Keith Stevenson]

@MacLean Ferguson
Since around 20:10 the cluster of machines hosting your instance has suffered a disk issue. We are looking to resolve. 

KInd Regards

[Keith Stevenson]

@MacLean Ferguson
This is now restored. We will be providing a full report later once we finish tidying the remaining issues up 

Kind Regards

[Keith Stevenson]

@MacLean Ferguson
Also https://status.hornbill.com/ is the URL to access . That was not effected

Kind Regards
 

[MacLean Ferguson]

2 minutes ago, Keith Stevenson said:

@MacLean Ferguson
Also https://status.hornbill.com/ is the URL to access . That was not effected

Kind Regards
 

It looks like that might a different issue for us. I am still not able to access. I'll check with our team to see if we have changed our security settings. 

 

[Victor]

@MacLean Ferguson we have moved this thread to the appropriate section but just an FYI reminder: