How to Identify Outstanding Activities

[Ann-MarieHolloway]

Hi all,

Hope you are all well.
I have a member of staff who has left the office, therefore wish to remove their Hornbill licence, however a funky new feature is telling me they have 2 outstanding Activities.

Is there a way of identifying the Activity, so that I can re-assign it and resolve it?

Many Thanks and Merry Christmas to everyone 

[Steve Giller]

Their Manager (as recorded in Hornbill) will be able to see their Activities from the "My Activities" screen, by changing the dropdown to User and entering the User's name.

 

[Berto2002]

Or run a report like this one and filter by your leaver in Task Assigned to (using "urn:sys:user:" prefix) . You'll need to review the other filters as I have some on custom fields that won't help you.

tasks-linked-to-active-requests.report.txt

[Ann-MarieHolloway]

16 minutes ago, Steve Giller said:

Their Manager (as recorded in Hornbill) will be able to see their Activities from the "My Activities" screen, by changing the dropdown to User and entering the User's name.

 

Ahh, I am the Manager, however I only have 2 options in the User drop-down and I'm unable to add to it 

 

[Ann-MarieHolloway]

RESOLVED

Please ignore my question, PICNIC issue 

I didn't nominate a user to re-allocate the Activity to which is why the 'Re-Allocate' button wasn't doing anything.
The funky new Hornbill feature works as it should, but thank you @Berto2002 for responding.