service not appearing in my routing rules "service" field

[Gary@ADL]

hi guys - i created a new service yesterday,

 

still today it is not appearing in my list of services i can reference when creating a custom routing rule, 

 

am i missing something here? 

 

my service is not appearing in the "services" drop-down here.

service seems to be created all ok, assigned a team etc, 

 

many thanks

[Steve Giller]

Does that Service have any active Service Request Catalog Items, and are Service Requests enabled under Service Request Configuration?