LDAP Import - not working

[Malcolm]

Never seen the below error before. Not sure the authentication it refers to. Any assistance, much appreciated as always.

2023/11/17 14:09:30 [MESSAGE] ---- LDAP Import Utility v4.2.7 ----
2023/11/17 14:09:30 [MESSAGE] Flag - config dq-user-import
2023/11/17 14:09:30 [MESSAGE] Flag - logprefix 
2023/11/17 14:09:30 [MESSAGE] Flag - dryrun false
2023/11/17 14:09:30 [MESSAGE] Flag - instanceid 
2023/11/17 14:09:30 [MESSAGE] Flag - apitimeout 60
2023/11/17 14:09:30 [MESSAGE] Flag - workers 1

 

2023/11/17 14:09:30 [MESSAGE] Flag - forcerun false
2023/11/17 14:09:31 [MESSAGE] Current binary is the latest version: 4.2.7
2023/11/17 14:09:31 [ERROR] Error processing authentication details: Decryption of authentication data failed: Key not valid for use in specified state.

[Steve Giller]

I believe this means that the Windows Account running the Import is not the same as the Windows Account that encrypted the Security Keys.

Please see the Running an Import page, particularly the First Run section and let us know if this does not resolve the issue.

[Steve G]

Hi @Malcolm,

That error would suggest you're either:

• Running the import as a different user that originally ran it 
• Running the import on a different machine that it was originally ran on

See the documentation for more information, specifically this bit:

Cheers,

Steve

[Malcolm]

Interesting.

thanks @Steve G I'll look in to this now