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Posted

Hi

We have an external customer who uses Hornbill via customer.hornbill.com, and has very strict access controls (Access-Control-Allow-Origin headers.). They have asked for a list of URLs that will need to be whitelisted to enable the customer to use customer.hornbill.com, including being able to upload documents when logging requests. Our customers just use service manager.

I had a quick look at the following link but think this lists more than the customer would access: https://wiki.hornbill.com/index.php?title=Hornbill_Cloud_and_Platform

Could someone confirm what needs to be whitelisted for users of customer.hornbill.com?

 

Thanks

 

Caroline

Posted

Hi @Caroline

Please advise your customer of the details on the wiki page, that is our published list of endpoints to whitelist.

They can then choose which they wish to use, and if leaving any blocked causes them issues they will need to add those to the list.

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