Limit details to 840 characters

[Lynne Aldridge]

A number of users have hit issues when updating in certain fields with the following message : Please limit the details to 840 characters.

This happens when they hit return and can happen when they  have only put one word in the first line.

[Steve Giller]

How is the validation set up for that text-box?

[James Ainsworth]

Hi @Lynne Aldridge

Thanks for your post.

These are the mentioned validation settings on a field of a custom Intelligent Capture form.  The message Please limit the details to 840 characters is coming from the validation message.  This may have nothing to do with the number of characters entered.  It is just being displayed because the Regex Validation has failed.

You could always post the value stored in the regex validation field and see if someone can point you in the right direction.