"Copy Request" ignores request type-specific fields

[Gareth Cantrell]

When using the "Copy Request" functionality, request specific fields (such as h_implementation_plan, h_backout_plan, etc on Change Requests) are ignored.

I looked through all the "app.request.copy.*" settings in service manager, and there are no options to enable the copying of type-specific fields.

From what I can see this prevents effective copying of request types other than Incident and Service Request.

Could we please include an option that allows copying of the type-specific fields for Change Requests, Problems and Known Errors?

[Steve Giller]

I've removed the bug tag and replaced it with an Enhancement tag, this means the request will be seen by development, although it does not guarantee that it will be accepted.