Kevin Guruge Posted July 12, 2023 Share Posted July 12, 2023 Hi! Is there a way in hornbill where you can have staff members with a Basic account approve or disapprove certain requests as line managers? The line managers responses also need to be updated on the ticket diary as well. Is there a way of doing this? if so, would you be able to provide instructions? Many thanks, Kev G. Link to comment Share on other sites More sharing options...
Steve Giller Posted July 12, 2023 Share Posted July 12, 2023 Hi @Kevin Guruge The External Authorisation node provides simple functionality without requiring a Collaboration License. This works for Basic Users as well as truly external Authorisers. Link to comment Share on other sites More sharing options...
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