Restrict access to catalogue items in service portfolio

[Mark Priest]

Im not sure if this is possible. We have a Service portfolio for a support team in our business that has various catalogue items in the service request section. However some of the team need to keep some of these catalogue items hidden from the rest of the team so only say senior members can raise tickets but no one else see them. They still want them to be under the same Support Service portfolio. I know you can restrict who sees the whole portfolio but is there a was to restrict what catalogue items they see ?

For example : Company Support is the name of the Service portforlio

then under service request they have :

General Support

Upgrade database

Add new User Request

Download Data 

 

They just want the senior ones to see and log tickets for Upgrade data base and Download data but want them to see all the rest 

 

any advise please

 

mark

[Steve Giller]

@Mark Priest You can indeed.

There is a wiki page that probably explains it better than I can.