ssimpson Posted April 25 Share Posted April 25 Hi, Following build 2853 being applied last night to our instance we were then unable to close Service Requests as we were getting the attached prompts: We currently don’t have anything populated under here for service request fulfilled in Platform Config…Profiles…Closure Also under Service Request Config it was Service Request Fulfilled and only when we removed this were we able to close service requests Once it was removed, this then lets us choose Service Request Fulfilled but we don’t want to have to do this Logging here as We couldnt see any other posts about this and it was not mentioned in the latest release notes New Update: Service Manager (2853) - Announcements - Hornbill Community Forums Link to comment Share on other sites More sharing options...
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