Jump to content

Notification analyst is owner, but when viewing request is not the owner?

Adrian Simpkins

Recommended Posts

Hi All

I have a strange scenario occur - one of our analysts has received a notification advising a request is assigned to him, however when viewing the request he is not the owner, and has never been the owner, and has had zero interactions on the request. Just trying to work out why he got this notification please - only thing I noted is they both have the same 1st name but other than that I can not see anything out of the ordinary. He is not a member, didn't raise the request, and has no interactions from what I can see but the system advised him he is the owner?

Many thanks



Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Create New...