Jump to content

Unable to login to Service Manager


7oaks
 Share

Recommended Posts

I have always been able to log into Service Manager as myself via Edge and as Sys Admin via Chrome (it has a wobbly otherwise as i use Chrome for my 365 admin account)

Last week i started getting this in Edge so switched to Chrome and that worked fine. (considering that are both actually Chrome)

Today i'm getting the error on both browsers.  Any suggestions?

"Authorization failure: An unexpected error occurred during login. If this problem persists, please contact the system administrator. The login policy could not be applied."
Link to comment
Share on other sites

Glad that's working again, and that you spotted the reason.

Could I just ask the logic behind routinely signing in with the System Administrator account? This is not something we would recommend.

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

×
×
  • Create New...