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Unable to login to Service Manager


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I have always been able to log into Service Manager as myself via Edge and as Sys Admin via Chrome (it has a wobbly otherwise as i use Chrome for my 365 admin account)

Last week i started getting this in Edge so switched to Chrome and that worked fine. (considering that are both actually Chrome)

Today i'm getting the error on both browsers.  Any suggestions?

"Authorization failure: An unexpected error occurred during login. If this problem persists, please contact the system administrator. The login policy could not be applied."
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  • 4 months later...

Sorry Steve, only just seen this - we use Microsoft logins for multiple applications switching between Admin and our own dependant on what we are doing. I try to use a different browser for each but Microsoft likes to catch me out sometimes. At least i know now what it's doing and how to rectify it.  


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