Euan Coleman Posted July 19, 2022 Share Posted July 19, 2022 Hi, Is there any issues with the emails being sent out? We are getting emails through but cant send any out. Doesn't look to be a system as outlook etc is still working error. Thanks Euan Link to comment Share on other sites More sharing options...
Victor Posted July 19, 2022 Share Posted July 19, 2022 @Euan Coleman we are not aware of any issues with Hornbill mail service. Can you check the delivery log for the emails that are failing to send and see what is recorded there? Link to comment Share on other sites More sharing options...
Euan Coleman Posted July 19, 2022 Author Share Posted July 19, 2022 Hello, we have the bellow error message; These appear to be sending if we hit resend to recipients. Will keep an eye on this to see if we have any more issues. Thanks Euan Link to comment Share on other sites More sharing options...
Keith Stevenson Posted July 19, 2022 Share Posted July 19, 2022 Euan, Thanks for the post. We can see that from 1033-1101 emails failed to be sent as there was no SPF record for your domain when we did a TXT record lookup (In the code). By the time we looked at 1111 this was again working so unsure as to why it failed during that time. The check is very simple and very robust so unlikely to be a code issue. Did anyone make any changes to your SPF\TXT records today? Kind Regards Keith Stevenson Link to comment Share on other sites More sharing options...
Euan Coleman Posted July 19, 2022 Author Share Posted July 19, 2022 Hi Keith, Not that i know of but have raised this with our IT department. Issue seems to be resolved now so will monitor this just in case. Thanks! Euan Link to comment Share on other sites More sharing options...
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