Ann Posted July 6, 2022 Share Posted July 6, 2022 Morning All Hope you are all well. Please would it be possible for some help/advice? Is it possible to generate/introduce a prompt to show when linking a request to another request that is already closed, in order to advise that the request that is being linked to is closed to the customer/engineer? Thank you. Kind Regards Ann Link to comment Share on other sites More sharing options...
Steve Giller Posted July 6, 2022 Share Posted July 6, 2022 @Ann I'll start with this: and invite further questions and/or a more detailed explanation. Link to comment Share on other sites More sharing options...
Ann Posted July 6, 2022 Author Share Posted July 6, 2022 Thank you @Steve Giller I will pass this on and come back should they require anything further. Than you. Hope you have a lovely day. Kind Regards Ann Link to comment Share on other sites More sharing options...
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