Luke Posted February 8, 2023 Share Posted February 8, 2023 Thanks @AndyG - I'll bookmark this and refer back if/when we have any issues. Link to comment Share on other sites More sharing options...
AndyG Posted February 8, 2023 Share Posted February 8, 2023 @Luke, There is also a Service Manager application setting that you might find useful: app.request.update.site.showAllSites If you turn this on, you will get the full list of sites in request details. Link to comment Share on other sites More sharing options...
Luke Posted February 8, 2023 Share Posted February 8, 2023 @AndyG - excellent, that sounds like it's probably the resolution we need if we have tickets move between sites and need to update. I'll check it out Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now