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Customer Feedback

Andy Gilbert

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Is it possible to implement the Customer feedback without having to manually apply to each service, and process within that service?

I would like to implement a simple star & 1 question across all service within one domain, within Incident and Service Request

many thanks


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+1 - the ability to define global customer feedback, with the ability to select all or specifc services + request types they appear on would be great.

This can then work in tandem with Service-specific feedback.

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  • 3 weeks later...

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