Jump to content

Customer does not see the cancellation button on the Employee Portal

Adrian Simpkins

Recommended Posts

Hi All,

I have a basic user who has highlighted they do not appear to get the option to cancel a request on the portal. I have checked her account and all associated configuration and all appears to be correct, and therefore I would expect this to appear. However she doesn't appear to receive the option to cancel as below - any ideas why this may be please?

Many thanks


Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Create New...