Darren Rose Posted March 24, 2021 Posted March 24, 2021 Hi I'm trying to find out which of our services have feedback enabled, but on the h_itsm_services table the value in the h_feedback_enabled column is 0 for all services, even though we have a number of services that have the star rating and / or questions enabled. Is there another way to report on which services have feedback switched on? Thanks Darren
Adrian Simpkins Posted March 24, 2021 Posted March 24, 2021 Hi Darren, We have also recently started working on improving our feedback - the value needed is shown below, so looking for not required value of 5 I believe Thanks h_feedback_status h_feedback_status_id awaiting 0 received 1 expired 2 rejected 3 Not Used 4 not required 5
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