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Sub-status - Apply setting to all Portfolio items


Kelvin
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Following on from yesterday, is it possible to apply Sub-status setting to all service portfolio items. 

We have 50+ items, would we need to apply this to each one or is there a method to do this in bulk

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Can I confirm that the sub status config in Service Manager > Configuration > Request Sub-statuses do not work the same as the ones in the service portfolio. 

Example, if a customer updates a ticket whilst it is on hold it will automatically come off hold and be given a sub-status from the active list.

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