AndyGilly Posted February 10, 2021 Posted February 10, 2021 Afternoon the new update asset functionality that has been added as a hornbill automation is great could we look at the possibility of there being a 'create asset' automation. this would really save the team time and allow us to add the cmdb update element fully in to our BPMs it would be great to be able to capture the required fields in the ticket and then use the create automation to generate the CI thanks Andy
Steven Boardman Posted February 12, 2021 Posted February 12, 2021 Hi @AndyGilly thanks for the post, and we're pleased you're finding the update and other asset operations useful. We have created a story to create new assets via the business process designer. This story needs to be prioritised and then scheduled and we'll post back once it progresses onto our scheduled development queue. 1
James Ainsworth Posted October 11, 2021 Posted October 11, 2021 As of Service Manager build 2368 we have included Hornbill Automations for creating Assets. Click here for documentation
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