James Gallally Posted December 3, 2020 Share Posted December 3, 2020 Hi, Is it possible to be able to search on text entered in an incidents update/timeline? If something has been captured during the life of an incident but not entered into the Summary/Description/Resolution I can't search for it. Thanks James Link to comment Share on other sites More sharing options...
Steven Boardman Posted December 3, 2020 Share Posted December 3, 2020 @James Gallally the option is there in the global search - Requests > Details > Timeline Hope that helps 1 Link to comment Share on other sites More sharing options...
James Gallally Posted December 4, 2020 Author Share Posted December 4, 2020 Thanks @Steven Boardman for the quick response, I knew it was possible - I was looking for it under the all the variables under the advanced search bit. Thanks Link to comment Share on other sites More sharing options...
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