Nikolaj Posted December 1, 2020 Share Posted December 1, 2020 Hello support, can you please help me. I get this message when i try to upload new assets via csv file. I'm sure that the assets in the lists are not in the system so far. best regards nikolaj Link to comment Share on other sites More sharing options...
Guest Paul Alexander Posted December 1, 2020 Share Posted December 1, 2020 +1 for us....we're getting this message too, and can't upload assets Link to comment Share on other sites More sharing options...
Victor Posted December 1, 2020 Share Posted December 1, 2020 Looking into it. Link to comment Share on other sites More sharing options...
Nikolaj Posted December 1, 2020 Author Share Posted December 1, 2020 @Victor thanks Link to comment Share on other sites More sharing options...
Victor Posted December 1, 2020 Share Posted December 1, 2020 Development team is looking to see whats and whys and put a fix in place (if a fix is needed). We'll keep you updated. 1 Link to comment Share on other sites More sharing options...
Guest Ehsan Posted December 1, 2020 Share Posted December 1, 2020 @Paul Alexander, @Nikolaj, We have identified and rectified the cause of this issue. A patch will be automatically deployed to all Hornbill instances this evening. Please refresh your browser tomorrow before you try again. Apologies for the inconvenience that this has caused. Link to comment Share on other sites More sharing options...
Nikolaj Posted December 1, 2020 Author Share Posted December 1, 2020 @Ehsan thanks for the update and the quick fix. Will do so. regards Nikolaj Link to comment Share on other sites More sharing options...
Guest Paul Alexander Posted December 2, 2020 Share Posted December 2, 2020 Thanks @Ehsan I can confirm this is now working again. Link to comment Share on other sites More sharing options...
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