Hornbill ESP POP3 Read Failure

[chriscorcoran]

Morning, anyone else getting  POP3 read failure emails into Hornbill mailbox this morning?

There was a problem reading mail from the POP3 account:
Server: outlook.office365.com
Port: 110
User: 
Password: 

The error reported by the server was:

ChilkatLog:
FetchByMsgnum(61984ms):
DllDate: May 23 2020
ChilkatVersion: 9.5.0.83
UnlockPrefix: HRNBLL.CBX102021
Architecture: Little Endian; 64-bit
Language: Visual C++ 2019 / x64
VerboseLogging: 1
Component successfully unlocked using purchased unlock code.
msgnum: 1
PopCmdSent: LIST 1
sendCommand: Elapsed time: 0 millisec
PopCmdResp: +OK 1 59356
getOneLineResponse: Elapsed time: 16 millisec
fetchSingleFull(61953ms):
PopCmdSent: RETR 1
sendCommand: Elapsed time: 0 millisec
Failed to read beginning of SSL/TLS record.
b: 0
dbSize: 0
nReadNBytes: 0
idleTimeoutMs: 60000
Failed to receive more TLS application data.
tlsApp: Socket operation timeout.
elapsedMs: Elapsed time: 61938 millisec
pop3_getRetrResponse1: Socket operation timeout.
Failed to receive 1st line of response from POP3 server
getRetrResponse: Elapsed time: 61938 millisec
Failed to fetch POP3 email
msgNum: 1
--fetchSingleFull
Failed.
--FetchByMsgnum
--ChilkatLog

[HHH]

We had one like that yesterday

[HHH]

And another one just now.

The error reported by the server was:

ChilkatLog:
FetchByMsgnum(61969ms):
DllDate: May 23 2020
ChilkatVersion: 9.5.0.83
UnlockPrefix: HRNBLL.CBX102021
Architecture: Little Endian; 64-bit
Language: Visual C++ 2019 / x64
VerboseLogging: 1
Component successfully unlocked using purchased unlock code.
msgnum: 1
PopCmdSent: LIST 1
sendCommand: Elapsed time: 0 millisec
PopCmdResp: +OK 1 104133
getOneLineResponse: Elapsed time: 31 millisec
fetchSingleFull(61938ms):
PopCmdSent: RETR 1
sendCommand: Elapsed time: 0 millisec
Failed to read beginning of SSL/TLS record.
b: 0
dbSize: 0
nReadNBytes: 0
idleTimeoutMs: 60000
Failed to receive more TLS application data.
tlsApp: Socket operation timeout.
elapsedMs: Elapsed time: 61938 millisec
pop3_getRetrResponse1: Socket operation timeout.
Failed to receive 1st line of response from POP3 server
getRetrResponse: Elapsed time: 61938 millisec
Failed to fetch POP3 email
msgNum: 1
--fetchSingleFull
Failed.
--FetchByMsgnum
--ChilkatLog

[Keith Stevenson]

All,

Thanks for the posts. The above suggests a timeout on connecting to MS servers. MS did report outages impacting all their services on 2 days last week and it would them you need to contact to understand what the issue was. 

Kind Regards

Keith Stevenson

[chriscorcoran]

thanks @Keith Stevenson yes it seemed to resolve after a few hours. Thanks