Customer search not working when changing customer

[carlt]

Hi

When we attempt to change the customer associated with a ticket the drop down doesn't populate with any names 

Carl

  

 

[David Hall]

Hi @carlt

I've tested this and it looks to be working as expected.  Just to confirm, the list will only return results when you have entered 2 or more characters of the name into the search field and it will only return customers that are subscribed to the service that you have associated to the request, so I'm not sure if either of those explain the lack of results for you?

Cheers,

Dave.

[David Hall]

@carlt

I see you have raised this with the Support team so we will investigate from there.

Kind Regards,

Dave.

[carlt]

Thanks @David Hall

[Victor]

@carlt this should now be fixed. Apologies for the troubles this has caused.