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unable to give a user an access to Hornbill


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I go to admin, system, organisational data, users and select the user im dealing with. Then I change their Type from basic to user. This is greyed out. I am new to Hornbill and require assistance or guide on how to give users access if there's another way to do so. I would appreciate your help.

Many thanks

Sandip

image Hornbill.JPG

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