unable to give a user an access to Hornbill

[Sandip Bhogal]

I go to admin, system, organisational data, users and select the user im dealing with. Then I change their Type from basic to user. This is greyed out. I am new to Hornbill and require assistance or guide on how to give users access if there's another way to do so. I would appreciate your help.

Many thanks

Sandip

[Adrian Simpkins]

Hi Sandip - it seems to be indicating there are no available licences on your instance - you can check number of licences under the below location so I would check there to begin with

Many thanks

Adrian

[Victor]

Not a forum issue (was posted in Home - About the Forum - Problems and Questions). Moved to the Hornbill section now.