Adding Timesheet Catagories - How?

[Ben Maddams]

Hello,

I'm trying to set up the categories under the TS manager, but I can't find where to add the catagories and subcatagories. It says in the guide:

"You will want to add at least one Category to contain all the different sub-categories you will use to define the different actions performed on your requests. You may simply want to use the term Requests as your top level Category.With the Category added, go ahead and add sub-categories which you would like to use to reflect the activities which are performed on requests."

Can you please explain which area of HB this is done in? I've been looking for the page matching the image in the WIKI and cannot find it.

Many thanks,

-B

[Ben Maddams]

Have managed to locate the section - Have added the catagory and subcatagory to "Incidents".

Now when I start the timer add a comment and save - I still get the "No Catagory Selected" warning. Any ideas?

[James Ainsworth]

Hi Ben,

There are a number of places where a timer could be started.  Could you provide a description or screen shot of where you are starting the timer?

[AlexTumber]

@Ben Maddams thanks for your post. Sounds like you need to set a default category against the 'Request >> update'  setting. 

Alex