Frank Reay Posted May 31, 2020 Share Posted May 31, 2020 We have LOADS of email templates! Most of them sit in the Requests Group (probably like lots of other people) such as: But they can actually be placed in Groups which is really useful ie you can place all Change emails in the Change Group. That's great when defining a BPM (as you can choose your Group) but NOT when looking in the Service Portfolio Config screen as you can only see the Requests Group to pick a default template. I do find this frustrating. Can this drop down be expanded to include all Groups. Link to comment Share on other sites More sharing options...
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