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View Dashboard Request Category


Brhow
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Hello, 

I am trying to create a dashboard chart to display resolved requests in the last 7 days by Request Category, so i can see at a glance if i have an abnormal number of requests in a specific category, for example MS Teams. 

I cant seem to access Request Category from the columns available, is there a way to get at this?

image.png.6471630645a9686722f83188093dd877.png

Thank you

Brett

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Hi @Brhow

on your filter "Resolved Request Last 7 Days", if you create a chart and select "X-Axis" to "Request Category", then you will see in the chart the number of requests resolved the last 7 days divided by request category 

 

Regards

Armando

 

 

image.png

 

 

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1 hour ago, ArmandoDM said:

Hi @Brhow

on your filter "Resolved Request Last 7 Days", if you create a chart and select "X-Axis" to "Request Category", then you will see in the chart the number of requests resolved the last 7 days divided by request category 

Regards

Armando

Thank you, i cant believe i missed this, i swear i checked that drop down 10 times. 

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