Brhow Posted May 20, 2020 Share Posted May 20, 2020 Hello, I am trying to create a dashboard chart to display resolved requests in the last 7 days by Request Category, so i can see at a glance if i have an abnormal number of requests in a specific category, for example MS Teams. I cant seem to access Request Category from the columns available, is there a way to get at this? Thank you Brett Link to comment Share on other sites More sharing options...
ArmandoDM Posted May 20, 2020 Share Posted May 20, 2020 Hi @Brhow on your filter "Resolved Request Last 7 Days", if you create a chart and select "X-Axis" to "Request Category", then you will see in the chart the number of requests resolved the last 7 days divided by request category Regards Armando 1 Link to comment Share on other sites More sharing options...
Brhow Posted May 20, 2020 Author Share Posted May 20, 2020 1 hour ago, ArmandoDM said: Hi @Brhow on your filter "Resolved Request Last 7 Days", if you create a chart and select "X-Axis" to "Request Category", then you will see in the chart the number of requests resolved the last 7 days divided by request category Regards Armando Thank you, i cant believe i missed this, i swear i checked that drop down 10 times. Link to comment Share on other sites More sharing options...
ArmandoDM Posted May 20, 2020 Share Posted May 20, 2020 No worries @Brhow it may happen. Happy days Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now